NOVOS offers free, easy two-way SMS access to billing and account updates on any mobile device. Standard carrier rates may apply.
Stay Up to Date on Your Account with GOCare
We’ve partnered with GoCARE to provide our customers with convenient and secure access to account information via two-way SMS messaging*. Use the number and codes provided on this page to have information such as account balance, payment due date, or account changes sent straight to your mobile device.
*Mobile messaging rates may apply. Please view our Terms & Conditions for more information.
Send a SMS message to 1-800-767-6867 with:
HELP
To receive a text with available KEYWORDS to access your account information and a link to more.
BAL
To receive a text with your current balance due & the date it is due.
PAY
To receive a text with your most recent payment posted to your account and when it was posted.
APPT
To receive a text with available KEYWORDS to access your account information and a link to more information.
STOP
To stop receiving text alerts to your mobile phone.
ACCT
To receive your account number on your mobile phone.
Frequently Asked Questions
